Privacy Policy for RA Softal Shop

This Privacy Policy describes how rasoftalshop, accessible at https://rasoftalshop.com/ (“we”, “us”, “our”, or “the Website”) collects, uses, stores, processes, and protects personal information of users (“you”, “your”, or “customers”) who access or purchase digital products from our website.

By using this website or purchasing any digital product from rasoftalshop, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Nature of Business

rasoftalshop operates as a digital-only business. We sell downloadable digital products including, but not limited to, guides, blueprints, templates, prompts, courses, images, and videos.

• No physical goods are sold

• No shipping or delivery services are involved

• All products are delivered electronically

Information We Collect

We collect information only to the extent necessary for lawful business operations, payment processing, analytics, customer support, and compliance obligations.

1 Personal Information

When you interact with our website or make a purchase, we may collect:

• Full name

• Email address

• Contact information

We do not collect or store sensitive payment information such as passwords, card numbers, CVV, UPI IDs, or banking credentials.

2 Payment Information (Razorpay)

All payments on rasoftalshop are processed securely through Razorpay, a third-party payment gateway.

• Payment details are handled directly by Razorpay

• We do not store, process, or have access to your debit card, credit card, UPI, or net-banking credentials

• Razorpay processes payment data in accordance with its own privacy policy and applicable Indian regulations

3 Technical & Device Information

We automatically collect certain technical information when you access our website, including:

• IP address

• Browser type and version

• Device type and operating system

• Referring URLs

• Date, time, and duration of visits

This data is collected to ensure website security, improve performance, and analyze traffic trends.

4 Usage & Behavioral Data

We collect anonymized usage data to understand how users interact with our website, such as:

• Pages viewed

• Click behavior

• Time spent on pages

• Product interaction patterns

This information does not personally identify you.

Cookies & Tracking Technologies

rasoftalshop uses cookies, pixels, and similar technologies to enhance user experience and analyze website performance.

1 Analytics Tools

We use:

• Google Analytics

• Facebook Pixel

Both are implemented via Google Tag Manager.

These tools collect aggregated and anonymized data relating to website traffic, user behavior, and conversion tracking.

2 Advertising & Remarketing

We may use collected data for:

• Advertising performance measurement

• Conversion tracking

• Remarketing and retargeting on platforms such as Facebook and Instagram

This ensures compliance with Meta advertising requirements, including transparency and lawful data usage.

Users may control or disable cookies through their browser settings.

How We Use Your Information

We collect and process information for the following lawful purposes:

• To process payments and deliver digital products

• To provide customer support and respond to inquiries

• To comply with legal and regulatory obligations

• To improve website functionality and user experience

• To analyze traffic and marketing performance

• To measure and optimize advertising campaigns

• To maintain site security and prevent fraud, abuse, or unauthorized access

We do not sell, rent, or trade personal information to third parties.

License & Usage Disclosure

All digital products sold on rasoftalshop are licensed, not sold.

• Customers receive a personal-use license, including permission to use the product for their own clients

• Reselling, redistribution, sublicensing, sharing, rebranding, or commercial resale of any product is strictly prohibited

• Unauthorized use may result in legal action

Your Rights and Choices

• You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

• You may opt out of non-essential marketing communications at any time.

• You may manage or restrict cookies and similar tracking technologies through your browser or device settings.

Data Security

We implement reasonable security practices as required under Indian law, including:

• Secure HTTPS access

• Restricted internal access to data

• Regular system monitoring

While we take reasonable precautions, no method of data transmission over the internet is completely secure.

Refunds & Cancellations

Due to the digital nature of the products:

• No refunds or cancellations are provided under any circumstances

• Once a product is downloaded or accessed, the transaction is considered final

This policy is lawful under Indian consumer regulations applicable to digital goods.

Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with:

• Information Technology Act, 2000

• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

All disputes shall be subject to the exclusive jurisdiction of courts in India.

Children’s Privacy

rasoftalshop does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected inadvertently, we will take appropriate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or data handling practices, users may contact:

Email: support@rasoftalshop.com

Website: https://rasoftalshop.com

We will address privacy-related inquiries within a reasonable timeframe, in accordance with applicable laws.