Refunds & Returns Policy for RA Softal Shop

This Refunds & Returns Policy governs all purchases made on rasoftalshop, accessible at https://rasoftalshop.com/ (“Site”, “we”, “us”, “our”). By purchasing any product from this Website, you acknowledge that you have read, understood, and agreed to this Policy.

Nature of Products

rasoftalshop sells digital products only, including but not limited to templates, prompts, digital files, courses, blueprints, guides, AI images, videos, and other downloadable or digitally accessible content.

• There are no physical goods

• No shipping is involved

• All products are delivered digitally after successful payment

Digital Product Delivery & Fulfilment of Service

All products are delivered digitally after successful payment confirmation via email, direct download links, WhatsApp, or secure platforms such as Google Drive.

Delivery is deemed complete once access to the digital product is provided, irrespective of whether the customer downloads, opens, or uses the product.

No Refunds, Returns, or Cancellations Policy

Due to the digital nature of our products, all purchases are final. Once access or delivery has been provided, refunds, returns, and cancellations are not permitted under any circumstances.

Refunds will not be issued for reasons including, but not limited to, change of mind, accidental purchases, non-usage, incompatibility with third-party tools or software, or failure to review product details or requirements prior to purchase.

This policy is necessary because digital products are delivered instantly, cannot be returned or revoked, and involve the protection of intellectual property and proprietary content.

User Responsibility Before Purchase

Customers are solely responsible for reviewing all relevant product information before completing a purchase, including:

• Product description and features

• Intended use and limitations

• Compatibility requirements (if any)

By completing a purchase, you confirm that you understand what you are buying and that the product meets your requirements.

Limited Exception Handling (No Guarantee of Refund)

While refunds are generally not provided, we may review issues on a case-by-case basis in rare situations such as:

• Duplicate or excess payment charged for the same order

• Technical failure on our side resulting in non-delivery of access

In such cases, our obligation is limited to resolving the access issue or providing the purchased product, where feasible. Any consideration of refunds, credits, or alternative resolutions is entirely at our discretion and not guaranteed.

Payment Gateway Disclaimer

Payments on rasoftalshop are processed through Razorpay, a third-party payment gateway.

• Razorpay does not control, influence, or guarantee refunds

• Any payment-related disputes must first be addressed with rasoftalshop directly

Policy Updates

We reserve the right to update or modify this Refunds & Returns Policy at any time. Changes will be effective immediately upon publication on this Website. Continued use of the Website constitutes acceptance of the updated Policy.

Contact for Access Issues

If you experience genuine technical issues related to accessing your purchased product, you may contact us within a reasonable time at:

Email: [Insert official support email]

We will make reasonable efforts to assist with access verification or delivery troubleshooting.